View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0000030 | SIP Trip Phone | SIP Trip Phone | public | 2025-08-11 16:09 | 2025-08-12 19:39 |
| Reporter | kanjo | Assigned To | |||
| Priority | high | Severity | major | Reproducibility | always |
| Status | new | Resolution | open | ||
| Summary | 0000030: Configurations wont save :-( | ||||
| Description | in the "Personnal SIP Trip Phone" configuration i put all the credentials and options and yen i press Save, the label mark Saved, but when i return in the setting, everything is gone... and the SIP tab shows only the logo | ||||
| Additional Information | If you need logs, tell me where i can get them... | ||||
| Tags | No tags attached. | ||||
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Please post a screenshot with what data you are trying to save on the settings page of SIP Trip Phone. You should replace your real Display Name with John Doe, your SIP User with 111, your real domain with example.com, your IP with 123.123.123.123 and your phone number with +12345678901. |
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You couldn't save the settings because the required fields were not filled in. The optional fields are only those followed by "(optional)": the "STUN server" field and the "Default phone number" field. This means that the "WSS URL" field and the "SIP Realm" field are required. To be able to save the settings to the database you need to fill in all the required fields. The data you enter should have the same format as the data given as example. If the example data shows a port number, that port number should be there, otherwise the verification script that checks the data to see if it's formatted correctly won't allow saving it. The data entered in the "WSS URL" field should really be similar to: `wss://cloud.example.com:8089/ws` and your web server should be configured to proxy WebSocket traffic to `http://0.0.0.0:8088/ws` as shown in the configuration given for Nginx here: https://www.doublebastion.com/install-nextcloud/ and for Apache here: https://www.doublebastion.com/apache-configuration-for-nextcloud/. SIP Trip Phone won't work if you don't configure your Asterisk server as explained in the "Install Asterisk" chapter ( https://www.doublebastion.com/install-asterisk/ ). It can work if you configure Asterisk via FreePBX, but we don't recommend adding FreePBX as an additional layer to this setup, when it's really easy to configure Asterisk directly, by editing a few ".conf" files located in the "/etc/asterisk" directory. Our guide wasn't conceived to give just a way of doing things, but to give the best way of doing things. We describe in detail how to install all the applications to create the most efficient setup possible. Of course, you are free to disagree with what we consider the best way of installing the applications. In this case, however, you have to solve the problems that can arise during installation by yourself, since we can't offer assistance for all the different methods of installing the described applications. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2025-08-11 16:09 | kanjo | New Issue | |
| 2025-08-11 19:15 | DoubleBastionAdmin | Note Added: 0000149 | |
| 2025-08-11 19:29 | DoubleBastionAdmin | Note Edited: 0000149 | |
| 2025-08-12 08:45 | DoubleBastionAdmin | Note Added: 0000151 | |
| 2025-08-12 19:39 | DoubleBastionAdmin | Note Edited: 0000151 |
